Introduction to Supervision and Leadership

Stepping into a leadership or supervisory role is an exciting opportunity to grow, inspire and make a real impact. Whether you’re just starting out or have recently taken on new responsibilities, this course is designed to set you up for success from day one. You’ll gain the practical tools, insights, and confidence to lead with purpose and support your team to thrive.

The Introduction to Supervision and Leadership workshop is your essential first step to becoming a leader people trust and want to follow. You’ll learn how to bring out the best in your team, create a positive, high-performing work environment and tackle challenges with clarity and confidence.

Topics include:

• How to identify your individual style so you can effectively supervise and manage
• The essential qualities every successful manager needs (without these, you’ll struggle in the role)
• The secrets to building, developing and maintaining a high-performance team that consistently hits goals and stays happy and enthusiastic
• Perfect your time management skills and achieve targets, avoid overwhelm and still have time left for yourself
• Nail the review process to improve performance and create a positive experience for all involved
• How to give feedback and conduct staff appraisals
• How to deal with difficult people and challenging situations, plus smart strategies to prevent problems arising in the first place
• The differences between good managers and excellent managers, and how to raise your game
• The one step that will allow you to avoid misunderstandings and costly communication mishaps
• How to develop your own personal action plan to apply your new supervision and leadership skills for greater success

Who Should do the Training?

• New supervisors and managers
• Managers taking up new responsibilities
• Front line and support staff preparing for supervisory roles
• Managers who can benefit from renewed training to deal with unfamiliar situations and challenges (e.g. times of organisational stress or change).

Date
Thursday 31 July 2025
9am – 4pm

Delivery Method
Face-to-face

Cost
$440 per person

Location
CCIA Training Hub
Rosehill Gardens Racecourse

This workshop is a great opportunity to build your confidence and develop practical leadership skills you can apply straight away. We’d love to see you there.