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EVENT DETAILS

The Newcastle Caravan Lifestyle Expo is on for 3 big days from 31 January – 2 February 2025.

It’s the ultimate place to research, compare and discuss all aspects of the caravan lifestyle industry. Gear up for your next adventure and speak to our expert exhibitors, who are on hand to provide you with all the information you need to get on the road.

The Expo showcases the latest in caravans, motorhomes, campervans, camper trailers, accessories and holiday parks all in one great location. We have plenty of outdoor displays and two huge indoor pavilions to deliver the perfect all-weather event.

Tickets are best purchased online in advance. For those looking to tap and go on the day, facilities will be available at each gate, VISA, Mastercard, and Eftpos Debit cards accepted only – no AMEX or Cash sales available.

TIME Friday 31 January – Sunday 02 February 9:30am – 4:00pm	LOCATION Newcastle Entertainment Centre & Showground, Griffiths Road, Broadmeadow NSW 2292
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Sydney – RV Manufacturers, Dealers and Repairers Masterclass

Building on the success of our 2024 Compliance Roadshow, this year we are taking members on a ‘deep dive’ into compliance training with our Member Masterclasses for Holiday Parks, Residential Land Lease Communities and RV Manufacturers, Dealers and Repairers.

These in-depth training sessions offer an exceptional opportunity to network and enhance your expertise in crucial regulatory and compliance areas within the caravan and camping and land lease living industries.

Masterclasses will run throughout the year across the State, with many being offered alongside local CCIA NSW Regional Meetings so you can make the most of your time and get support from our team.

Topics Include:
For RV Manufacturers, Dealers and Repairers

• Responsibilities and Accountability to Customers
• Addressing Common Problems
• How to Avoid or Deal with Disputes
• Preparing for the NSW Civil and Administrative Tribunal (NCAT)

Who Should Attend?

• Managers and assistant managers
  
• Team leaders and supervisors
  
• Employees in customer facing roles, including sales, customer service and complaints management.
  

Presenter:
Gillian Moore, General Manager – Member Support Services, CCIA NSW

Places are strictly limited, so register early to avoid disappointment!

Register Now

If you have any questions or difficulties registering please contact Shannon Lakic at CCIA NSW 0410 651 782 or email shannon.lakic@cciansw.com.au.

TIME Thursday 17 April 11:30am – 1:30pm	LOCATION CCIA NSW Meeting Hub Gate 1, 1 Grand Ave, Rosehill Gardens Racecourse Rosehill NSW 2142
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North Coast – Holiday Parks Masterclass

Building on the success of our 2024 Compliance Roadshow, this year we are taking members on a ‘deep dive’ into compliance training with our Member Masterclasses for Holiday Parks, Residential Land Lease Communities and RV Manufacturers, Dealers and Repairers.

These in-depth training sessions offer an exceptional opportunity to network and enhance your expertise in crucial regulatory and compliance areas within the caravan and camping and land lease living industries.

Masterclasses will run throughout the year across the State, with many being offered alongside local CCIA NSW Regional Meetings so you can make the most of your time and get support from our team.

Topics Include:
For Holiday Parks

• Developing Useful Booking Terms & Conditions
• Managing your Agreements with Long-term Casual Occupants
• Implementing Policies, Processes and Park Rules to deal with common issues, including:
  • Problems with Bookings
  • Refunds
  • Children and Supervision
  • Traffic and Parking
  • Anti-Social Behaviour

Who Should Attend?

• Managers and assistant managers
  
• Team leaders and supervisors
  
• Employees in customer facing roles, including sales, customer service and complaints management.
  

Presenter:
Gillian Moore, General Manager – Member Support Services, CCIA NSW

Places are strictly limited, so register early to avoid disappointment!

Register Now

If you have any questions or difficulties registering please contact Shannon Lakic at CCIA NSW 0410 651 782 or email shannon.lakic@cciansw.com.au.

TIME Thursday 21 August 1pm – 3pm	LOCATION Coffs Harbour Surf Club 23 Surf Club Road Coffs Harbour NSW 2142
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