RECENT POSTS
COMING EVENTS
DECEMBER
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AGENDA
- Welcome and Introductions/Apologies
- CCIA update:
- Marketing and Promotions:
- Shows Update –
- Newcastle, Supershow.
- Campaign updates
- Road To A Million Campaign.
- Always On Social Media Strategy.
- Camping Concierge.
- Destination NSW Campaign
- Shows Update –
- Training
- Overview for 2025 including.
- Masterclasses for Manufacturers, Dealers and Repairers.
- Towing and Weights Training for Trade Members.
- Advocacy and Government.
- Help Inform Our Advocacy Support Services.
- Replace Old Business Equipment and Save.
- SafeWork $1,000 Small Business Rebate.
- Get Funding or Support for Apprenticeships.
- Other Funding Opportunities.
- Reduce the Risks from Lithium-Ion Batteries.
- Have You Used Our Trade Knowledge Centre?
- Providing Correct Information When Selling Products.
- Recent Research Reports Released.
- Caravan & Camping Visitor Economy Monitor January 2025.
- National Association Activities.
- Recall: Dometic 2 Cook Turbo FFD Deluxe Gas Stove.
- Marketing and Promotions:
- Productions Stats
- New Members Update
- Other Business
- General Business
- Member Feedback
- Next Trade Meeting: Thursday 17th April 2025.
EVENT DETAILS
Date: Thursday 13 February 2025
Venue: CCIA NSW Meeting Hub Rosehill
Time: 10:00am – 11:30am
PRESENTER
Joe Taylor, Trade Manager, CCIA NSW
 TIMEThursday 13 February 10:00am – 11:30am |  LOCATIONCCIA NSW Meeting Hub Gate 1, 1 Grand Avenue Rosehill, NSW, 2142 |
 LEARN MORE |  CALENDAR |
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EVENT DETAILS
The Newcastle Caravan Lifestyle Expo is on for 3 big days from 31 January – 2 February 2025.
It’s the ultimate place to research, compare and discuss all aspects of the caravan lifestyle industry. Gear up for your next adventure and speak to our expert exhibitors, who are on hand to provide you with all the information you need to get on the road.
The Expo showcases the latest in caravans, motorhomes, campervans, camper trailers, accessories and holiday parks all in one great location. We have plenty of outdoor displays and two huge indoor pavilions to deliver the perfect all-weather event.
Tickets are best purchased online in advance. For those looking to tap and go on the day, facilities will be available at each gate, VISA, Mastercard, and Eftpos Debit cards accepted only – no AMEX or Cash sales available.
| TIME Friday 31 January – Sunday 02 February 9:30am – 4:00pm | LOCATION Newcastle Entertainment Centre & Showground, Griffiths Road, Broadmeadow NSW 2292 |
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MARCH
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EVENT DETAILS
Date
Wednesday 19 March 2025
Time
11:00am – 1:00pm, including a complimentary lunch
Venue
BIG4 Easts Beach Holiday Park
30 Ocean Street
Kiama, NSW, 2533
Presenters
Mark Lindsay, President
Gillian Moore, General Manager – Member Support Services
Wayne Lange, Chief Operating Officer
AGENDA
11:00am – Leisure Coast Regional Meeting
- Important Updates
- Overview of CCIA NSW Activities:
- Lobbying efforts and submissions to Government on Legislative Reviews
- Marketing and Promotional Update
- Issues for Holiday Parks & Residential Land Lease Communities
- Issues for Trade Members
- Member Events & Opportunities
- Feedback Session with general discussion about current market conditions, new developments and matters of concern or interest to members
12:30pm – Networking Lunch
1:00pm – Meeting Close
Prior registration is essential for catering purposes. If you would like to attend please register before 5pm, Wednesday 12 March 2025.
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Leisure Coast – Residential Land Lease Communities Masterclass
Building on the success of our 2024 Compliance Roadshow, this year we are taking members on a ‘deep dive’ into compliance training with our Member Masterclasses for Holiday Parks, Residential Land Lease Communities and RV Manufacturers, Dealers and Repairers.
These in-depth training sessions offer an exceptional opportunity to network and enhance your expertise in crucial regulatory and compliance areas within the caravan and camping and land lease living industries.
Masterclasses will run throughout the year across the State, with many being offered alongside local CCIA NSW Regional Meetings so you can make the most of your time and get support from our team.
Topics Include:
For Residential Land Lease Communities
- Residents Committees 101
- Dealing with Deceased Estates
- Handling Disputes, Breaches and Terminations
Who Should Attend?
- Managers, including park/community managers and assistant managers
- Team leaders and supervisors
- Employees in customer facing roles, including sales, customer service and complaints management.
Event Details:
Date: Wednesday 19 March 2025
Location: BIG4 Easts Beach Kiama
Cost: $49
Presenter:
Gillian Moore, General Manager – Member Support Services, CCIA NSW Training
Places are strictly limited, so register early to avoid disappointment!
If you have any questions or difficulties registering, please contact Shannon Lakic at CCIA NSW at shannon.lakic@cciansw.com.au.
| TIME Wednesday 19 March 1:00pm – 3:00pm | LOCATION BIG4 Easts Beach Kiama 30 Ocean Street Kiama |
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EVENT DETAILS
Are you preparing for negotiations with Home Owners about an upcoming site fee increase or another matter? Our Negotiation Skills Training on Thursday 20 March 2025 is designed specifically for you.
Why Attend
Good negotiation is a learnt skill that can give operators the edge when negotiating with Residents Committees and home owners about issues that commonly arise in residential land lease communities, such as:
- Site fee increases,
- Community facilities and upgrades,
- Access,
- Community rules,
- Alterations and additions to homes,
- Disputes between home owners, etc.
Being an excellent negotiator means coming up with win/win solutions, not simply dominating the other party.
What You’ll Learn
This course will teach operators how to plan for success, avoid any threats and maximise performance to create agreements that reflect your community’s goals, while still delivering a great result for all parties involved.
Topics include:
- Understanding what negotiation involves and why setting clear goals, where both parties feel like they have won, is important.
- Pre-planning negotiations so you can stack the odds in your favour and end with a successful result.
- Breaking negotiation into five key steps. Learning these will help you to understand how to progress through negotiations to reach your goal.
- Strategies and tactics to match different types of negotiations. Clear and effective communication to avoid misunderstandings and frustration.
- How to deal with conflict, difficult people and situations so the end result is still successful.
- The tactics and actions to avoid at all costs.
- The vital step you must complete BEFORE closing the deal.
- Closing a deal professionally and with a smile on everyone’s faces.
- How to immediately implement new skills into your action plan.
Date & Times:
ONLINE WORKSHOP
Thursday 20 March 2025
2 x 3-hour sessions delivered same day via Zoom:
Session 1 – 9am – 12pm
(participants break to enjoy their own lunch offline)
Session 2 – 1pm – 4pm
$369 per person (incl. GST)
Presenter:
Troy Quaife,
Corporate Trainer, Facilitator, Speaker, Coach
WeTrain Leaders in Corporate Training
Places are strictly limited, so register early to avoid disappointment!
If you have any questions or difficulties registering, please contact Shannon Lakic at CCIA NSW at shannon.lakic@cciansw.com.au.
| TIME Thursday 20 March 9:00am – 4:00pm | LOCATION Interactive online workshop (delivered via Zoom) |
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EVENT DETAILS
Join us at 12pm on Monday 24 March 2025 for our FREE Webinar on the Association’s exciting new campaign designed to entice customers who would normally stay in hotels or Airbnbs to switch to a caravan and camping experience.
With experts from Wired & Co this webinar will showcase CCIA NSW’s new creative videos for YouTube and public relations, including:
- how we are promoting caravan and camping experiences to new audiences,
- how members can get involved,
- Q&A,
- and more.
Date
Monday 24 March 2025
Delivery Method
Online 12pm – 12:30pm
Presenters
David Kennedy, Partner
Leah Austin, Senior Account Manager
Joe Stuart, Creative Lead
Wired & Co
If you have any questions or difficulties registering please contact Shannon Lakic at CCIA NSW 0410 651 782 or email shannon.lakic@cciansw.com.au.
| TIME Monday 24 March 12:00pm – 12:30pm | LOCATION Online |
| LEARN MORE | CALENDAR |
EVENT DETAILS
Date
Tuesday 25 March 2025
Time
11:00am – 1:00pm, including a complimentary lunch
Venue
Ingenia Holidays Middle Rock
554 Gan Gan Road
One Mile, NSW, 2316
Presenters
Gillian Moore, General Manager – Member Support Services
AGENDA
11:00am – Hunter Regional Meeting
- Important Updates
- Overview of CCIA NSW Activities:
- Lobbying efforts and submissions to Government on Legislative Reviews
- Marketing and Promotional Update
- Issues for Holiday Parks & Residential Land Lease Communities
- Issues for Trade Members
- Member Events & Opportunities
- Feedback Session with general discussion about current market conditions, new developments and matters of concern or interest to members
12:30pm – Networking Lunch
1:00pm – Meeting Close
Prior registration is essential for catering purposes. If you would like to attend please register before 5pm, Monday 17 March 2025.
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EVENT DETAILS
Date
Thursday 27 March 2025
Time
11:00am – 2:30pm, including a complimentary lunch
Venue
Merimbula RSL
52-54 Main Street
Merimbula, NSW, 2548
Presenters
Kylie Robertson, Membership Development Manager
Juliette Myers, Project Manager, Ground Swell
AGENDA
11:00am – South Coast Regional Meeting
- Important Updates
- Overview of CCIA NSW Activities:
- Lobbying efforts and submissions to Government on Legislative Reviews
- Marketing and Promotional Update
- Issues for Holiday Parks & Residential Land Lease Communities
- Member Events & Opportunities
- Feedback Session with general discussion about current market conditions, new developments and matters of concern or interest to members.
- Election of South Coast Regional President.
12:30pm – Networking Lunch
1:00pm: Ground Swell ‘Litter Lab’ Workshop
2:30pm – Meeting Close
Prior registration is essential for catering purposes. If you would like to attend please register before 5pm, Monday 17 March 2025.
| TIME Thursday, March 27 11:00am – 2:30pm | LOCATION Merimbula RSL 52-54 Main Street Merimbula, NSW, 2548 |
| LEARN MORE | CALENDAR |
APRIL
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EVENT DETAILS
With softening economic conditions impacting all businesses, mastering the art of sales is more crucial than ever. If your team is having to work harder on sales than before, this course is for you.
Our 1-day, online Boosting Sales in a Challenging Economic Environment workshop on 10 April 2025 will teach participants the sales strategies and skills needed to thrive, no matter the market conditions. They will master the 5 C’s of Sales, build customer rapport quickly, learn how to handle objections and adapt their approach to close and cement sales professionally.
Topics include:
- Introduction and course objectives
- Creating a good impression: you are your organisation
- Using Neuro Linguistic Programming to create rapport quickly and easily with others
- Understanding the economic landscape and impact on sales strategies
- Building the sales relationship
- Innovative techniques to capture customer interest
- Value-driven selling
- The 5 C’s of Sales
- Fact-finding questions to establish needs
- Quickly pin-pointing customers’ different personality profiles and how to adapt appropriately
- The most dangerous part of communication – Assumption!
- Active listening skills
- Understanding the stages of the sale
- Explaining benefits rather than features (and creating useful scripts)
- Identifying buying signals
- Handling objections
- Putting objections into perspective and giving compensating factors
- Developing resilience and adaptability
- Enhancing customer retention
- Closing the Sale – The 6 types of Close
- Cementing the sale professionally
- Effectively up-selling and cross-selling
- Maintaining the customer relationship
- Personal Action Plan
Who Should Do the Training?
Anyone in your business that deals with customers and/or sales, including:
- Customer service and sales representatives
- Sales managers
- Marketing managers
- Business development managers
- Account managers
- Even the CEO!
Date
Thursday 10 April 2025
Delivery Method
Interactive online workshop 9am – 4pm (divided into 2 x 3 hour sessions, delivered on the same day via Zoom)
Presenter
Troy Quaife
Senior Trainer
WeTrain Leaders in Corporate Training
Cost
$369 per person (includes course materials)
Places are strictly limited, so register early to avoid disappointment!
If you have any questions or difficulties registering please contact Shannon Lakic at CCIA NSW 0410 651 782 or email shannon.lakic@cciansw.com.au.
| TIME Thursday 10 April 9:00pm – 4:00pm | LOCATION Online |
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EVENT DETAILS
Date
Thursday 10 April 2025
Time
11:00am – 2:30pm, including a complimentary lunch
Venue
Valhalla – Chain Valley Bay
25 Mulloway Road
Chain Valley Bay, NSW, 2259
Presenters
Bob Browne, General Counsel and Company Secretary
Kylie Robertson, Membership Development Manager
Juliette Myers, Project Manager, Ground Swell
AGENDA
11:00am – Central Coast Regional Meeting
- Important Updates
- Overview of CCIA NSW Activities:
- Lobbying efforts and submissions to Government on Legislative Reviews
- Marketing and Promotional Update
- Issues for Holiday Parks & Residential Land Lease Communities
- Issues for Trade Members
- Member Events & Opportunities
- Feedback Session with general discussion about current market conditions, new developments and matters of concern or interest to members.
12:30pm – Networking Lunch
1:00pm: Ground Swell ‘Litter Lab’ Workshop
2:30pm – Meeting Close
Prior registration is essential for catering purposes. If you would like to attend please register before 5pm, Monday 31 March 2025.
| TIME Thursday, April 10 11:00am – 2:30pm | LOCATION Valhalla – Chain Valley Bay 25 Mulloway Road Chain Valley Bay, NSW, 2259 |
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JOB BOARD
Position: Business Development Officer Business: Tweed Shire Council See job advert here
Position: Caravan Park Managers – Tender
Business: Blacksmiths Beachside Holiday Park
See job advert here
Position: Multiple Positions
Business: BOLD Trailer And Caravan Repair Centre
See job advert here
Want to add a job?
Email admin@cciansw.com.au with full details