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Row of various icon with Compliance Roadshow next to a computer keyboard.

COMING EVENTS

FEBRUARY

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Creating Wellness Experiences

Join Destination NSW and wellness expert, Katherine Droga from Droga & Co., along with guest speakers from Currajong Retreat and Watersports Guru, to explore opportunities for NSW visitor attraction, accommodation and tour and activity providers to create wellness experiences.

While wellness travel is often associated with spas, health resorts, and yoga retreats, NSW accommodation and experience providers can also add wellness elements into their visitor experiences.

Join the webinar to learn about the growing interest in wellness travel and how to include wellness elements in your experience.

In this session:

  • Learn about wellness trends, the value of the sector and visitor expectations
  • Get practical tips to create wellness experiences
  • Hear how other visitor economy businesses weave wellness into their products

The session will include a Q&A with the speakers.

This webinar is presented by Destination NSW as part of the NSW First Program, designed to assist visitor economy businesses to develop, promote and sell products and experiences.

TIME
Thursday, February 29
10:30am – 11:30am
LOCATION
Online – Zoom Webinar
LEARN MORE CALENDAR

MARCH

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TRADE Meeting

When: Wednesday 6th March 2024
Time: 10:00am – 11:30am
Where: CCIA Offices at Rosehill Racecourse OR Join online via Zoom

AGENDA

  • Welcome and Introductions/Apologies
  • CCIA update:
    • Marketing and Promotions:
      • Shows Update – Supershow.
      • Road To a Million Campaign
    • Training
      • 2024 Update
      • Manufacturing Skills Australia – Industry Development Fund
      • Grants and Funding in 2024
    • Advocacy and Government.
      • Compliance Roadshow Returns
      • Consumer Guarantee Rights
      • New Workplace Guides
      • Avoiding Misleading Representation in Advertising
      • How to Deal with Returns and Refunds
    • Recent Research Reports Released.
      • Caravan and Camping Visitor Economy Monitor – January
    • National Association Activities.
      • Lane departure warning systems mandated for medium and heavy vehicles
      • Dealer Checklist covering the RAV entry of a product and visual ADR checks.
      • RVSA Updates – ADR 62 – What is an Approved Calculation?
  • Productions Stats
  • New Members Update
  • General Business
    • Member Feedback
  • Next Trade Meeting: Wednesday 8th May 2024

TIME
Wednesday, March 6
10am – 11:30am

LOCATION
CCIA Offices at Rosehill
Racecourse OR Join online
via Zoom

  CALENDAR

EVENT DETAILS

Date
Tuesday 12 March 2024

Time
11:00am – 1:00pm, including a complimentary lunch

Venue
Kiama Leagues Club
109 Terralong Street
Kiama, NSW, 2533

Presenters
Mark Lindsay, President
Wayne Lange, Operations Manager
Steve Clare, Lawyer

AGENDA

11:00am – Leisure Coast Regional Meeting
  • Important Updates
  • Overview of CCIA NSW Activities:Lobbying efforts and submissions to Government on Legislative Reviews
  • Marketing and Promotional Update
  • Issues for Holiday Parks & Residential Land Lease Communities
  • Issues for Trade Members
  • Member Events & Opportunities
  • Feedback Session with general discussion about current market conditions, new developments and matters of concern or interest to members.

12:30pm – Networking Lunch

1:00pm – Meeting Close

Prior registration is essential for catering purposes. If you would like to attend please register before 5pm, Monday 4 March 2024.

TIME
Tuesday, March 12
11am – 1pm
LOCATION
Kiama Leagues Club
LEARN MORE CALENDAR
EVENT DETAILS

With members wanting more training in regulation and compliance, our popular Compliance Roadshow is back, bigger and better in 2024.

Come along to a workshop and learn about important laws, regulations and compliance obligations for the caravan and camping and land lease living sectors and to network with others in the industry.

These are short and sharp sessions, with time for Q&A, so you can gain the knowledge and skills you need to do better in your day-to-day work without spending too much time away from your business.

TOPICS INCLUDE:

For Holiday Parks 

Key rights, obligations and processes under the Holiday Parks (Long-term Casual Occupation) Act 2002 and local government regulations including –

  • information disclosure and occupation agreements,
  • dealing with site fee increases and charges (including electricity),
  • sale of holiday vans,
  • terminations,
  • dealing with uncollected goods,
  • disputes and going to the Tribunal,
  • dealing with Council,
  • anti-discrimination,
  • responsibilities under Australian Consumer Law.

For Residential Land Lease Communities

Key rights, obligations and processes under the Residential (Land Lease) Communities Act 2013 and local government regulations including:

  • registration of communities,
  • disclosure statements and site agreements,
  • dealing with site fee increases and utility charges (including electricity),
  • operator and home owner responsibilities,
  • rules of conduct,
  • community rules,
  • alterations, additions and replacement of homes,
  • residents committees,
  • terminations,
  • sale of homes,
  • deceased estates,
  • dealing with uncollected goods,
  • disputes and going to the Tribunal,
  • dealing with Council,
  • anti-discrimination
EVENT DETAILS

Date: 19 March 2024
Venue: Ballina RSL Club
10:30am – 1:00pm Session 1: Holiday Parks
1:00pm – 4:00pm Session 2: Residential Land Lease Communities

COST
  • $59 per person for a single session or
  • $99 per person for both sessions at the one location
WHO SHOULD ATTEND?
  • Managers, including park/community managers and assistant managers
  • Team leaders and supervisors
  • Employees in customer facing roles including sales, customer service and complaints management.
PRESENTERS
  • Bob Browne, General Counsel, CCIA NSW
  • Steven Clare, Lawyer, CCIA NSW
  • Anne Campbell, Compliance Engineer, Caravan Industry Association of Australia

REGISTER NOW

TIME
Tuesday, March 19
10:30am – 4:00pm

LOCATION
Ballina RSL
1 Grant St,
Ballina

LEARN MORE CALENDAR

Wednesday Webinar: Big Business Marketing Strategies for Small Businesses

Stop doing marketing! Put your phone and credit card away…until you can determine which of your marketing efforts and investments are leading you towards your business goals and marketing objectives.

Join us on 20 March 2024 for a FREE webinar where digital strategist and co-founder of Navii and Tourism Tribe, Liz Ward, will show you how small business operators can use low-cost tools to support the growth of their businesses.

Topics include:

  • How you can access the digital tools that were previously reserved for BIG businesses.
  • What a sales-led marketing strategy is, and the steps to implementation.
  • The small business opportunities you must leverage in analytics, automation and artificial intelligence with the least marketing expense.

Presenter:
Liz Ward
Digital Strategist & Co-Founder
Navii & Tourism Tribe

TIME
Wednesday, March 20
1pm

LOCATION
Online

LEARN MORE CALENDAR

EVENT DETAILS

Date
Thursday 21 March 2024

Time
11:00am – 1:00pm, including a complimentary lunch

Venue
Muree Golf Club
7 Walker Crescent
Raymond Terrace, NSW, 2324

Presenter
Kylie Robertson, Membership Development Manager

AGENDA

11:00am – Hunter Regional Meeting

  1. Important Updates
  2. Overview of CCIA NSW Activities:
    • Lobbying efforts and submissions to Government on Legislative Reviews
    • Marketing and Promotional Update
    • Issues for Holiday Parks & Residential Land Lease Communities
    • Issues for Trade Members
    • Member Events & Opportunities
  1. Feedback Session with general discussion about current market conditions, new developments and matters of concern or interest to members.

12:30pm – Networking Lunch

1:00pm – Meeting Close

Prior registration is essential for catering purposes. If you would like to attend please register before 5pm, Wednesday 6 March 2024.


TIME
Thursday, March 21
11:00am – 1:00pm

LOCATION
Muree Golf Club

LEARN MORE CALENDAR

EVENT DETAILS

Date
Thursday 21 March 2024

Time
11:00am – 1:00pm, including a complimentary lunch

Venue
Beachcomber Holiday Park
Blackfellows Point Road,
Potato Point, NSW, 2545

Presenters
Mark Lindsay, President
Bob Browne, General Counsel
Wayne Lange, Operations Manager
Steven Clare, Lawyer

AGENDA

11:00am – South Coast Regional Meeting

  1. Important Updates
  2. Overview of CCIA NSW Activities:
    • Lobbying efforts and submissions to Government on Legislative Reviews
    • Marketing and Promotional Update
    • Issues for Holiday Parks & Residential Land Lease Communities
    • Member Events & Opportunities
  3. Feedback Session with general discussion about current market conditions, new developments and matters of concern or interest to members.

12:30pm – Networking Lunch

1:00pm – Meeting Close

Prior registration is essential for catering purposes. If you would like to attend please register before 5pm, Monday 18 March 2024.

TIME
Thursday, March 21

11:00am – 1:00pm

LOCATION

Beachcomber Holiday
Park

LEARN MORE CALENDAR

APRIL

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Wednesday Webinar: Net Zero for Business Masterclass

Join us on 10 April 2024 for our FREE Wednesday Webinar on Net Zero for Business Masterclass.

Presented by Nick Palousis, 2XE, this masterclass will provide members with practical advice for how they can win by pursuing net zero emissions, by answering 3 key questions:

  1. Why pursuing net zero emissions is the next big opportunity for the caravan and camping and land lease living industry?
  2. What does net zero emissions look like for a business and where are the quick wins that benefit both the environment and the bottom line?
  3. How can the industry take a methodical approach to pursuing net zero? What are the key steps they need to take?

Presenter:
Nick Palousis
Founder & CEO
2XE

TIME
Wednesday, April 10
12pm

LOCATION
Online

LEARN MORE CALENDAR

EVENT DETAILS

Round blue logo with text inside reading, Caravan Camping Holiday Supershow Sydney 13 to 18 April.

It’s the place to come and get on board the latest model motorhomes, campervans, caravans and camper trailers; get what you need to set up camp with all the newest and best equipment, or tap into expert knowledge on holiday parks across NSW and beyond.

It’s a massive showroom with lots of fun to be had and entertainment to be enjoyed. Most of all it’s an opportunity to connect with experts as you plan your next adventure.

Discover and compare an incredible range of products all in one place.

TIME
April Tuesday 16 –
Sunday 21

LOCATION
Rosehill Gardens
Racecourse
James Ruse Drive,
Rosehill NSW 2142

LEARN MORE CALENDAR

MAY

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EVENT DETAILS

With members wanting more training in regulation and compliance, our popular Compliance Roadshow is back, bigger and better in 2024.

Come along to a workshop and learn about important laws, regulations and compliance obligations for the caravan and camping and land lease living sectors and to network with others in the industry.

These are short and sharp sessions, with time for Q&A, so you can gain the knowledge and skills you need to do better in your day-to-day work without spending too much time away from your business.

TOPICS INCLUDE:

For Holiday Parks 

Key rights, obligations and processes under the Holiday Parks (Long-term Casual Occupation) Act 2002 and local government regulations including –

  • information disclosure and occupation agreements,
  • dealing with site fee increases and charges (including electricity),
  • sale of holiday vans,
  • terminations,
  • dealing with uncollected goods,
  • disputes and going to the Tribunal,
  • dealing with Council,
  • anti-discrimination,
  • responsibilities under Australian Consumer Law.

For Residential Land Lease Communities

Key rights, obligations and processes under the Residential (Land Lease) Communities Act 2013 and local government regulations including:

  • registration of communities,
  • disclosure statements and site agreements,
  • dealing with site fee increases and utility charges (including electricity),
  • operator and home owner responsibilities,
  • rules of conduct,
  • community rules,
  • alterations, additions and replacement of homes,
  • residents committees,
  • terminations,
  • sale of homes,
  • deceased estates,
  • dealing with uncollected goods,
  • disputes and going to the Tribunal,
  • dealing with Council,
  • anti-discrimination
EVENT DETAILS

Date: 29 May 2024
Venue: Batemans Bay Soldiers Club
10:30am – 1:00pm Session 1: Holiday Parks
1:00pm – 4:00pm Session 2: Residential Land Lease Communities

COST
  • $59 per person for a single session or
  • $99 per person for both sessions at the one location
WHO SHOULD ATTEND?
  • Managers, including park/community managers and assistant managers
  • Team leaders and supervisors
  • Employees in customer facing roles including sales, customer service and complaints management.
PRESENTERS
  • Bob Browne, General Counsel, CCIA NSW
  • Steven Clare, Lawyer, CCIA NSW
  • Anne Campbell, Compliance Engineer, Caravan Industry Association of Australia

REGISTER NOW

TIME
Wednesday, May 29
10:30am – 4:00pm

LOCATION
Batemans Bay
Soldiers Club
6 Beach Rd,
Batemans Bay

LEARN MORE CALENDAR

JUNE

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EVENT DETAILS

With members wanting more training in regulation and compliance, our popular Compliance Roadshow is back, bigger and better in 2024.

Come along to a workshop and learn about important laws, regulations and compliance obligations for the caravan and camping and land lease living sectors and to network with others in the industry.

These are short and sharp sessions, with time for Q&A, so you can gain the knowledge and skills you need to do better in your day-to-day work without spending too much time away from your business.

TOPICS INCLUDE:

For RV Manufacturers, Dealers and Repairers

  • Operating under Road Vehicle Standards Laws
  • What to do if the regulator attends your premises
  • Product compliance – learnings from inspections at caravan and camping shows
  • Key rights and obligations under the Australian Consumer Law, including:
    • consumer guarantees,
    • pricing,
    • weight claims,
    • advertising,
    • major failures,
    • cancellations and refunds,
    • unfair contract terms,
    • product safety recalls.
EVENT DETAILS

Date: 27 June 2024
Venue: Jayco Newcastle
10:30am – 1:00pm: RV Manufacturers, Dealers & Repairers

COST
  • $59 per person
WHO SHOULD ATTEND?
  • Managers, including park/community managers and assistant managers
  • Team leaders and supervisors
  • Employees in customer facing roles including sales, customer service and complaints management.
PRESENTERS
  • Bob Browne, General Counsel, CCIA NSW
  • Steven Clare, Lawyer, CCIA NSW
  • Anne Campbell, Compliance Engineer, Caravan Industry Association of Australia

REGISTER NOW

TIME
Thursday, June 27
10:30am – 1:00pm

LOCATION
Jayco Newcastle
1 Camfield Dr,
Heatherbrae

LEARN MORE CALENDAR

JOB BOARD

Position: Management & Operation
Business: Wangi Point Holiday Park
See job advert here

Want to add a job?
Email admin@cciansw.com.au with full details

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