Free Webcast: Great Media Stories
What are the media looking for? How can you keep your product newsworthy? In this webcast, find out what makes a great media story and […]
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Training
Workshop: Managing Difficult & Demanding Customers
Our full day workshop on Managing Difficult and Demanding Customers is now fully booked for Wednesday 29th November 2017. If you wanted to attend this training
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Workshop: Building Stronger, More Positive & Effective Teams
If your team is dealing with significant challenges, or you have a great team but are looking for ways to improve, or even if you’d
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WORKSHOP: Managing Difficult & Demanding Customers
In response to member feedback on training needs, the Association is offering members a full day workshop to help supervisors and staff better manage difficult
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2017 Member Mega Day Workshop Presentations
The 2017 Member Mega Day was held at Luna Park Sydney on Monday 16 October 2017. Presentations are now viewable online by clicking on your
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CCIA Workshop on Dealing with Difficult Customers
We are planning a workshop in November on ‘Dealing with Difficult Customers’ to help members prepare for the busy holiday season. The workshop will take
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Marketing Tip: 3 Ways to NOT Loose Mobile Customers
Tourism eSchool shares 3 tips on how you can turn potential customers using mobile into actual bookings or visitors. Read more
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3 Ways for Tourism Brands to Optimise YouTube
If you don’t already have a YouTube channel, or you do have one but you haven’t looked at it in a while, we encourage you
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5 Free Tourism Webcasts
Five free webcasts by Destination NSW are available to view on-demand via the NSW First Program calendar. Topics include understanding tourism sectors, applying for funding, and targeting
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New Guides To Help Apprentices Get Off to a Good Start
The Fair Work Ombudsman has launched two new guides to assist apprentices and their employers to understand their rights and obligations in the workplace. These
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