eReview – 27th August 2025
Urgent Action Needed: Help Shape NSW’s e-Bike Future
Wednesday Webinar: Residential Site Agreements
Guest Satisfaction – July 2025
Accommodation Insights – July 2025
RECENT POSTS
Caravan and Camping Visitor Economy Monitor – August 2025
2025 Q2 Tourism Region Quarter Performance: Reviews
Accommodation Insights – June 2025
Guest Satisfaction – June 2025
Caravan and Camping Visitor Economy Monitor – July 2025
Trade Meeting Minutes – 19 June 2025

KNOWLEDGE
CENTRES
COMING EVENTS
DECEMBER
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AGENDA
- Welcome and Introductions/Apologies
- CCIA update:
- Marketing and Promotions:
- Shows Update –
- Newcastle, Supershow.
- Campaign updates
- Road To A Million Campaign.
- Always On Social Media Strategy.
- Camping Concierge.
- Destination NSW Campaign
- Shows Update –
- Training
- Overview for 2025 including.
- Masterclasses for Manufacturers, Dealers and Repairers.
- Towing and Weights Training for Trade Members.
- Advocacy and Government.
- Help Inform Our Advocacy Support Services.
- Replace Old Business Equipment and Save.
- SafeWork $1,000 Small Business Rebate.
- Get Funding or Support for Apprenticeships.
- Other Funding Opportunities.
- Reduce the Risks from Lithium-Ion Batteries.
- Have You Used Our Trade Knowledge Centre?
- Providing Correct Information When Selling Products.
- Recent Research Reports Released.
- Caravan & Camping Visitor Economy Monitor January 2025.
- National Association Activities.
- Recall: Dometic 2 Cook Turbo FFD Deluxe Gas Stove.
- Marketing and Promotions:
- Productions Stats
- New Members Update
- Other Business
- General Business
- Member Feedback
- Next Trade Meeting: Thursday 17th April 2025.
EVENT DETAILS
Date: Thursday 13 February 2025
Venue: CCIA NSW Meeting Hub Rosehill
Time: 10:00am – 11:30am
PRESENTER
Joe Taylor, Trade Manager, CCIA NSW
![]() Thursday 13 February 10:00am – 11:30am | ![]() CCIA NSW Meeting Hub Gate 1, 1 Grand Avenue Rosehill, NSW, 2142 |
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EVENT DETAILS
The Newcastle Caravan Lifestyle Expo is on for 3 big days from 31 January – 2 February 2025.
It’s the ultimate place to research, compare and discuss all aspects of the caravan lifestyle industry. Gear up for your next adventure and speak to our expert exhibitors, who are on hand to provide you with all the information you need to get on the road.
The Expo showcases the latest in caravans, motorhomes, campervans, camper trailers, accessories and holiday parks all in one great location. We have plenty of outdoor displays and two huge indoor pavilions to deliver the perfect all-weather event.
Tickets are best purchased online in advance. For those looking to tap and go on the day, facilities will be available at each gate, VISA, Mastercard, and Eftpos Debit cards accepted only – no AMEX or Cash sales available.
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Sydney – RV Manufacturers, Dealers and Repairers Masterclass
Building on the success of our 2024 Compliance Roadshow, this year we are taking members on a ‘deep dive’ into compliance training with our Member Masterclasses for Holiday Parks, Residential Land Lease Communities and RV Manufacturers, Dealers and Repairers.
These in-depth training sessions offer an exceptional opportunity to network and enhance your expertise in crucial regulatory and compliance areas within the caravan and camping and land lease living industries.
Masterclasses will run throughout the year across the State, with many being offered alongside local CCIA NSW Regional Meetings so you can make the most of your time and get support from our team.
Topics Include:
For RV Manufacturers, Dealers and Repairers
- Responsibilities and Accountability to Customers
- Addressing Common Problems
- How to Avoid or Deal with Disputes
- Preparing for the NSW Civil and Administrative Tribunal (NCAT)
Who Should Attend?
- Managers and assistant managers
- Team leaders and supervisors
- Employees in customer facing roles, including sales, customer service and complaints management.
Presenter:
Gillian Moore, General Manager – Member Support Services, CCIA NSW
Places are strictly limited, so register early to avoid disappointment!
If you have any questions or difficulties registering please contact Shannon Lakic at CCIA NSW 0410 651 782 or email shannon.lakic@cciansw.com.au.
![]() Thursday 17 April 11:30am – 1:30pm | ![]() CCIA NSW Meeting Hub Gate 1, 1 Grand Ave, Rosehill Gardens Racecourse Rosehill NSW 2142 |
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North Coast – Holiday Parks Masterclass
Building on the success of our 2024 Compliance Roadshow, this year we are taking members on a ‘deep dive’ into compliance training with our Member Masterclasses for Holiday Parks, Residential Land Lease Communities and RV Manufacturers, Dealers and Repairers.
These in-depth training sessions offer an exceptional opportunity to network and enhance your expertise in crucial regulatory and compliance areas within the caravan and camping and land lease living industries.
Masterclasses will run throughout the year across the State, with many being offered alongside local CCIA NSW Regional Meetings so you can make the most of your time and get support from our team.
Topics Include:
For Holiday Parks
- Developing Useful Booking Terms & Conditions
- Managing your Agreements with Long-term Casual Occupants
- Implementing Policies, Processes and Park Rules to deal with common issues, including:
- Problems with Bookings
- Refunds
- Children and Supervision
- Traffic and Parking
- Anti-Social Behaviour
Who Should Attend?
- Managers and assistant managers
- Team leaders and supervisors
- Employees in customer facing roles, including sales, customer service and complaints management.
Presenter:
Gillian Moore, General Manager – Member Support Services, CCIA NSW
Places are strictly limited, so register early to avoid disappointment!
If you have any questions or difficulties registering please contact Shannon Lakic at CCIA NSW 0410 651 782 or email shannon.lakic@cciansw.com.au.
![]() Thursday 21 August 1pm – 3pm | ![]() Coffs Harbour Surf Club 23 Surf Club Road Coffs Harbour NSW 2142 |
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JULY
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Wednesday Webinar: Residential Site Agreements
Understand the key fundamentals of Residential Site Agreements with this free, 30-minute webinar designed for Land Lease Residential Community members.
Presented by Gillian Moore, General Manager – Member Support Services, this webinar will provide a practical overview of the below key areas:
- Legislation and key regulatory bodies
- Site Agreements vs sales contracts
- Standard form of Residential Site Agreement
- Additional Terms and Conditions
- Disclosure obligations
- Site fee increases
- Assignment and subletting
- Dispute resolution
Whether you’re new to the sector or looking for a refresher, this webinar offers valuable insights to help you stay compliant and confident in your day-to-day operations.
NOTE: This is an Association Member Only event.
Time: 12:00 pm – 12:30 pm
Presenter:
Gillian Moore, General Manager – Member Support Services
If you have any questions or difficulties registering, please contact Keira Phillips at CCIA NSW 0455 327 100 or email keira.phillips@cciansw.com.au.
![]() Wednesday 30 July 12:00 pm – 12:30 pm | ![]() Online (Microsoft Teams) |
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SEPTEMBER
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Sydney – Holiday Parks Masterclass
Building on the success of our 2024 Compliance Roadshow, this year we are taking members on a ‘deep dive’ into compliance training with our Member Masterclasses for Holiday Parks, Residential Land Lease Communities and RV Manufacturers, Dealers and Repairers.
These in-depth training sessions offer an exceptional opportunity to network and enhance your expertise in crucial regulatory and compliance areas within the caravan and camping and land lease living industries.
Masterclasses will run throughout the year across the State, with many being offered alongside local CCIA NSW Regional Meetings so you can make the most of your time and get support from our team.
Topics Include:
For Holiday Parks
- Developing Useful Booking Terms & Conditions
- Managing your Agreements with Long-term Casual Occupants
- Implementing Policies, Processes and Park Rules to deal with common issues, including:
- Problems with Bookings
- Refunds
- Children and Supervision
- Traffic and Parking
- Anti-Social Behaviour
Who Should Attend?
- Managers and assistant managers
- Team leaders and supervisors
- Employees in customer facing roles, including sales, customer service and complaints management.
($99 for both Sydney sessions on 3 September)
Presenter:
Gillian Moore, General Manager – Member Support Services, CCIA NSW
Places are strictly limited, so register early to avoid disappointment!
If you have any questions or difficulties registering please contact Shannon Lakic at CCIA NSW 0410 651 782 or email shannon.lakic@cciansw.com.au.
![]() Wednesday 3 September 10 am – 12 pm | ![]() CCIA NSW Meeting Hub, Grand Avenue, Gate 1 Entrance, Rosehill Gardens Racecourse |
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EVENT DETAILS
Date
Tuesday 16 September 2025
Time
11:00am – 1:00pm, including a complimentary lunch
Venue
Greenmount Beach Surf Club
Cnr Hill Street and Marine Parade,
Coolangatta, Queensland, 4225
Presenters
Gillian Moore, General Manager – Member Support Services
Kylie Robertson, Membership Development Manager & Environmental Specialist
AGENDA
11:00am – Far North Coast Regional Meeting
- Important Updates
- Overview of CCIA NSW Activities:
- Lobbying efforts and submissions to Government on Legislative Reviews
- Marketing and Promotional Update
- Issues for Holiday Parks & Residential Land Lease Communities
- Issues for Trade Members
- Member Events & Opportunities
- Feedback Session with general discussion about current market conditions, new developments and matters of concern or interest to members.
12:30pm – Networking Lunch
1:00pm – Meeting Close
Prior registration is essential for catering purposes. If you would like to attend please register before 5pm, Tuesday 9 September 2025.
![]() Tuesday 16 September 11:00am – 1:00pm | ![]() Greenmount Beach Surf Club Cnr Hill Street and Marine Parade, Coolangatta, Queensland, 4225 |
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Far North Coast – Residential Land Lease Communities Masterclass
Building on the success of our 2024 Compliance Roadshow, this year we are taking members on a ‘deep dive’ into compliance training with our Member Masterclasses for Holiday Parks, Residential Land Lease Communities and RV Manufacturers, Dealers and Repairers.
These in-depth training sessions offer an exceptional opportunity to network and enhance your expertise in crucial regulatory and compliance areas within the caravan and camping and land lease living industries.
Masterclasses will run throughout the year across the State, with many being offered alongside local CCIA NSW Regional Meetings so you can make the most of your time and get support from our team.
Topics Include:
For Residential Land Lease Communities
- Residents Committees 101
- Dealing with Deceased Estates
- Handling Disputes, Breaches and Terminations
Who Should Attend?
- Managers and assistant managers
- Team leaders and supervisors
- Employees in customer facing roles, including sales, customer service and complaints management.
Presenter:
Gillian Moore, General Manager – Member Support Services, CCIA NSW
Places are strictly limited, so register early to avoid disappointment!
If you have any questions or difficulties registering please contact Keira Phillips at CCIA NSW 0455 327 100 or email keira.phillips@cciansw.com.au.
![]() Tuesday 16 September 1 pm – 3 pm | ![]() Greenmount Beach Surf Club Cnr Hill Street and Marine Parade, Coolangatta, Queensland, 4225 |
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OCTOBER
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EVENT DETAILS
The Canberra Caravan Lifestyle Expo is on for 3 big days from 24 October – 26 October 2025.
Exhibition Park in Canberra will be transformed into the finest showcase of recreational vehicles, outdoor gear, food and wine displays and holiday destinations at the 2025 Canberra Caravan Lifestyle Expo.
As summer approaches, now is the perfect time to start planning for your next holiday. Join us to explore over 140 exhibitors, speak to the experts, and compare a wide range of options.
The Expo has lots of indoor pavilions to explore, as well as entertainment, seminars, food and beverages for you to enjoy.
Don’t miss the 2025 Canberra Caravan Lifestyle Expo – it’s the biggest and best event in Canberra for everything RV and outdoors!
![]() Friday 24 – Sunday 26 October 9:30am – 4:00pm | ![]() Exhibition Park, Canberra ACT 2911 |
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JOB BOARD
Position: Business Development Officer Business: Tweed Shire Council See job advert here
Position: Multiple Positions
Business: BOLD Trailer And Caravan Repair Centre
See job advert here
Want to add a job?
Email admin@cciansw.com.au with full details