The Association is partnering with WeTrain to offer Negotiation Skills Training for residential land lease community members.
Good negotiation is a learnt skill that can give operators the edge when negotiating with Residents Committees and Home Owners about issues that commonly arise in residential land lease communities, such as:
- Site fee increases,
- Community facilities and upgrades,
- Access,
- Community rules,
- Alterations and additions to homes,
- Disputes between home owners, etc.
Being an excellent negotiator means coming up with win/win solutions, not simply dominating the other party. This course will teach operators how to plan for success, avoid any threats and maximise performance to create agreements that reflect your community’s goals, while still delivering a great result for all parties involved.
Topics include:
- Understanding what negotiation involves and why setting clear goals, where both parties feel like they have won, is important.
- Pre-planning negotiations so you can stack the odds in your favour and end with a successful result.
- Breaking negotiation into five key steps. Learning these will help you to understand how to progress through negotiations to reach your goal.
- Strategies and tactics to match different types of negotiations. Clear and effective communication to avoid misunderstandings and frustration.
- How to deal with conflict, difficult people and situations so the end result is still successful.
- The tactics and actions to avoid at all costs.
- The vital step you must complete BEFORE closing the deal.
- Closing a deal professionally and with a smile on everyone’s faces.
- How to immediately implement new skills into your action plan.
Presenter:
Troy Quaife,
Corporate Trainer, Facilitator, Speaker, Coach
WeTrain Leaders in Corporate Training
Delivery Method
2 x 3 hour online workshops (delivered on the same day via Zoom)
Date & Times:
Tuesday, 30 March 2021
Workshop 1 – 9am – 12pm
(participants break to enjoy their lunch offline)
Workshop 2 – 1pm – 4pm
If you have any questions or difficulties registering please contact Shannon Lakic at CCIA 0410 651 782 or email shannon.lakic@cciansw.com.au